Customer Service blurb
As a customer service representative, you're the face of the company and the first point of a customer's contact. You have an enormous opportunity to make a customer's experience the best they've ever had--or have them talking for years about how they'll never do business with "your" company. Most customer service jobs involve working out of call centers, and representatives need to be comfortable performing basic computer operations. As part of the customer service job, you'll be given extensive training specific to your own company and industry, but degrees in customer service jobs imply a certain level of potential competency to an employer.
Education and Career Opportunities in Customer Service
At a minimum, most customer service jobs require a high school diploma, with many requesting representatives who have an associate's or bachelor's degree. The good news is that once you secure a customer service job, you can take online degree courses in computers or business to advance your customer service career.
The Bureau of Labor Statistics predicts that customer service jobs are expected to grow by 18 percent between 2008 and 2018. The potential for growth is estimated to provide about 400,000 new jobs over the next decade.
It's a career that has promising financial earnings potential. The median wage for a customer service representative in 2009 was $30,290 with the lowest 10 percent earning $19,410 and the highest 90 percent earning $49,020.
Advance your career and get the distinct competitive advantage you need with an online degree from Kaplan University. And do it without missing a day of work.- AAS in Business Administration - Customer Service
- AAS in Business Administration
- AAS in Business Administration - Business
- BS in Business Administration
- BS in Business Administration - Management
Earn the degree you've always wanted at Ashford University. Achieve your goals with the resources you need, including an innovative online classroom and a supportive environment. Your education at Ashford University is a shared experience that unites you with students and faculty around the world. Ashford University is defining the modern college experience.
- AA/Business
- BA/Service Management
- BA/Service Management - Mass-market Retail Enterprise Management
- BA/Organizational Management - Management
- BA/Business Administration - Business Management
Turn your talent for design or technology into a viable career at the Academy online. You'll learn from experienced industry pros and gain valuable real-world knowledge. You'll complete your coursework 100% online, at the times and places that fit your schedule. And you'll get the skills and confidence you need to succeed. - Associate of Science in Retail Merchandise Management
- Bachelor of Science in Retail Merchandise Management
Earn a high quality degree in Business, IT, Education, or Communications. Jones International University® offers self-paced bachelor's and master's degrees tailored to your needs.
- BABC Leading the Customer-Driven Org
- BBA Leading the Customer-Driven Org
Capella is an accredited, online university where you'll experience unparalleled support, join a community of accomplished professionals, and be challenged with rigorous academics. Learn more about our online doctoral, master’s, MBA, undergraduate, and certificate programs by answer a short form.
- BS - Retail Management
- BS - Business Administration
- BS - Human Resource Management
Get the hands-on training and skills it takes to succeed with Ashworth College, a respected, worldwide leader in distance education. Study at the times and places most convenient for you.
- Associate of Science Degree in Retail Administration
- Associate of Science Degree in General Business
- Associate of Science Degree in Marketing
- Associate of Science Degree in Human Resource Administration
Get the right foundation for your future with a degree from Strayer University. Evening, weekend and online classes are all available to meet the needs of busy adults.- AA: Business Administration
- AA: Marketing
- BBA: Retail Management
- BBA: Management
- BBA: Human Resource Management
As the largest private university in North America, University of Phoenix has more than 200 locations, and is available online in most countries around the world. Whether you're seeking a college degree at an associate's, bachelor's, master's, or doctoral level, we can help you reach your academic goal—and sooner than you might think.- A.A. in Foundations of Business
- B.S. in Business/Service Sector
- B.S. in Business/Administration
- B.S. in Business/Management
- B.S. in Management
Expand your career horizons with an online degree from Everest University Online. Balance work and family while you study for your Associate's, Bachelor's, or Master's degree.- Business (Associate's)
- Business (Bachelor's)
Virginia College Online continues the tradition ofgiving lives new direction, fulfilling our mission statement tostudents wherever they live and offering the chance to pursue adegree while maintaining commitments to work and family.- AS - Business Administration
- AS - Human Resources Management
- BS - Business Administration
- BS - Human Resource Management
