Customer Service blurb
As a customer service representative, you're the face of the company and the first point of a customer's contact. You have an enormous opportunity to make a customer's experience the best they've ever had--or have them talking for years about how they'll never do business with "your" company. Most customer service jobs involve working out of call centers, and representatives need to be comfortable performing basic computer operations. As part of the customer service job, you'll be given extensive training specific to your own company and industry, but degrees in customer service jobs imply a certain level of potential competency to an employer.
Education and Career Opportunities in Customer Service
At a minimum, most customer service jobs require a high school diploma, with many requesting representatives who have an associate's or bachelor's degree. The good news is that once you secure a customer service job, you can take online degree courses in computers or business to advance your customer service career.
The Bureau of Labor Statistics predicts that customer service jobs are expected to grow by 18 percent between 2008 and 2018. The potential for growth is estimated to provide about 400,000 new jobs over the next decade.
It's a career that has promising financial earnings potential. The median wage for a customer service representative in 2009 was $30,290 with the lowest 10 percent earning $19,410 and the highest 90 percent earning $49,020.
Earn the degree you've always wanted at Ashford University. Achieve your goals with the resources you need, including an innovative online classroom and a supportive environment. Your education at Ashford University is a shared experience that unites you with students and faculty around the world. Ashford University is defining the modern college experience.- BA/Service Management
- BA/Service Management - Mass-market Retail Enterprise Management
- BA/Organizational Management - Management
- BA/Business Administration - Business Management
- BA/Business Administration - No Concentration
Capella is an accredited, online university where you'll experience unparalleled support, join a community of accomplished professionals, and be challenged with rigorous academics. Learn more about our online doctoral, master’s, MBA, undergraduate, and certificate programs by answer a short form.
- BS - Retail Management
- BS - Business Administration
- BS - Human Resource Management
As the largest private university in North America, University of Phoenix has more than 200 locations, and is available online in most countries around the world. Whether you're seeking a college degree at an associate's, bachelor's, master's, or doctoral level, we can help you reach your academic goal—and sooner than you might think.- B.S. in Business/Service Sector
- B.S. in Business/Administration
- B.S. in Business/Management
- B.S. in Management
- B.S. in Business/Human Resource Management
Expand your career horizons with an online degree from Everest University Online. Balance work and family while you study for your Associate's, Bachelor's, or Master's degree.- Business (Bachelor's)
- Business (Associate's)
Keiser University eCampus Online offers degrees in fields that are in high demand and provides job placement assistance to all its students and alumni.- Business Administration - Management, BA (Online)
Virginia College Online continues the tradition ofgiving lives new direction, fulfilling our mission statement tostudents wherever they live and offering the chance to pursue adegree while maintaining commitments to work and family.- BS - Business Administration
- BS - Human Resource Management
- AS - Business Administration
- AS - Human Resources Management
DeVry University provides quality education that employers respect, and is accredited by The Higher Learning Commission of the North Central Association (ncahlc.org), the same organization that accredits many other well-known public and private schools.
- Bachelor's - Business Administration
Widely recognized as unique among colleges and universities, Berkeley College offers a proven approach to career education that provides students with a competitive edge and the skills sought by employers.- BBA, General Business
- BS, Bus Admin
- BBA, Bus Admin-Management
- BS in Management
- BS in Management - Human Resources Management
Take your career to new heights with Colorado Tech Online! Since 1965, Colorado Technical University has helped thousands of students achieve success in business, management and technology careers. Learn more today.- Bachelor of Science in Business Administration - Management
- Bachelor of Science in Management
- Associate's Degree in Business Administration (ASBA)
American InterContinental University Online's flexible curriculum allows you to study when and where it's most convenient. Earn your degree at an accelerated pace from an accredited school that is respected by employers.- Bachelor's of Business Administration - Management
- Bachelor's of Business Administration - Operations Management
- Associate's of Business Administration
