Online Customer Service Degrees and Careers
As a customer service representative, you're the face of the company and the first point of a customer's contact. You have an enormous opportunity to make a customer's experience the best they've ever had--or have them talking for years about how they'll never do business with "your" company. Most customer service jobs involve working out of call centers, and representatives need to be comfortable performing basic computer operations. As part of the customer service job, you'll be given extensive training specific to your own company and industry, but degrees in customer service jobs imply a certain level of potential competency to an employer.
Education and Career Opportunities in Customer Service
At a minimum, most customer service jobs require a high school diploma, with many requesting representatives who have an associate's or bachelor's degree. The good news is that once you secure a customer service job, you can take online degree courses in computers or business to advance your customer service career.
The Bureau of Labor Statistics predicts that customer service jobs are expected to grow by 18 percent between 2008 and 2018. The potential for growth is estimated to provide about 400,000 new jobs over the next decade.
It's a career that has promising financial earnings potential. The median wage for a customer service representative in 2009 was $30,290 with the lowest 10 percent earning $19,410 and the highest 90 percent earning $49,020.
Kaplan University is focused on recognizing the achievements of military and veteran students and offers the flexibility of an online education. Eligible students can receive college credit for prior military experience and coursework—up to 75 percent of the credit needed for a Kaplan University undergraduate degree.*
- AAS in Business Administration - Customer Service
- AAS in Business Administration - Retail Management
- BS in Business Administration - Management
- AAS in Business Administration
- AAS in Business Administration - Business
TECHNOLOGY CHANGES EVERYTHING ™
Now knowledge is everywhere, for everyone, making earning your college degree a real possibility. Experience a new way of learning through the innovative online experience at Ashford University. Earn the Associate’s, Bachelor’s, or Master’s degree you’ve always wanted because achievement belongs to all of us.
- BA/Service Management
- BA/Service Management - Mass-market Retail Enterprise Management
- BA/Business Administration - Business Management
- BA/Business Administration - No Concentration
- MBA - No Specialization
Earn a high quality degree in Business, IT, Education, or Communications. Jones International University® offers self-paced bachelor's and master's degrees tailored to your needs.
- MABC in Leading the Customer-Driven Organization
- BBA in Customer Care Management
- MBA in Leading the Customer-Driven Organization
- BABC Leading the Customer-Driven Org (Accelerated)
- BBA Leading the Customer-Driven Org (Accelerated)
As the largest private university in North America, University of Phoenix has locations nationwide, and is available online in most countries around the world. Whether you're seeking a college degree at an associate's, bachelor's, master's, or doctoral level, we can help you reach your academic goal and sooner than you might think.
- B.S. in Business/Service Sector
- A.A. in Business Foundations
- B.S. in Business/Environmental Sustainability
- A.A. in Foundations of Business
- Doctor of Business Administration
Continue your education with Strayer University. We offer convenient degree options designed with the working adult in mind — study online, on campus in the evening and weekends, or through a combination of both.
- BBA: Retail Management
- Undergrad Cert: Bus Admin: Management
- BBA: Management
- MBA: Professional Studies
- MBA: The Jack Welch MBA
Your creativity is a big part of who you are and where you’re going. To take it, and your future, as far as you want, you need an education that’s focused on developing your talents and putting you on the path toward the creative career that stirs your imagination. A collaborative education at The Art Institute of Atlanta-Decatur, a branch of The Art Institute of Atlanta, is all about the work, the students who create it, and the instructors who guide them.
The first step is to explore these areas of study, and think about where you fit in an industry that runs on ideas.
- Fashion & Retail Management (BS)
Turn your talent for design or technology into a viable career at the Academy online. You'll learn from experienced industry pros and gain valuable real-world knowledge. You'll complete your coursework 100% online, at the times and places that fit your schedule. And you'll get the skills and confidence you need to succeed.
- Associate of Science in Retail Merchandise Management
- Bachelor of Science in Retail Merchandise Management
A graduate degree really can make a difference, especially when it's from DeVry University's Keller Graduate School of Management. Online, evening and weekend classes are available.
- Bachelor's - Business Administration
- Master's-Business Administration
- Graduate Certificate-Business Administration
Expand your career horizons with an online degree from Everest University Online. Balance work and family while you study for your Associate's, Bachelor's, or Master's degree.
- Business (Associate's)
- Business (Bachelor's)
- Business Administration (Master's)
Baker College Online is fully accredited and offers over 40 programs that will help you earn your Certificate, Associate, Bachelor, Master's or Doctorate degree affordably. Learn more now.
- Associate of Business - General Business
- Bachelor of Business Administration - Management
- Doctor of Business Administration
- Bachelor of Business Administration (Accelerated Program)
- Master of Business Administration - General Business
