Customer Service blurb
As a customer service representative, you're the face of the company and the first point of a customer's contact. You have an enormous opportunity to make a customer's experience the best they've ever had--or have them talking for years about how they'll never do business with "your" company. Most customer service jobs involve working out of call centers, and representatives need to be comfortable performing basic computer operations. As part of the customer service job, you'll be given extensive training specific to your own company and industry, but degrees in customer service jobs imply a certain level of potential competency to an employer.
Education and Career Opportunities in Customer Service
At a minimum, most customer service jobs require a high school diploma, with many requesting representatives who have an associate's or bachelor's degree. The good news is that once you secure a customer service job, you can take online degree courses in computers or business to advance your customer service career.
The Bureau of Labor Statistics predicts that customer service jobs are expected to grow by 18 percent between 2008 and 2018. The potential for growth is estimated to provide about 400,000 new jobs over the next decade.
It's a career that has promising financial earnings potential. The median wage for a customer service representative in 2009 was $30,290 with the lowest 10 percent earning $19,410 and the highest 90 percent earning $49,020.
Advance your career and get the distinct competitive advantage you need with an online degree from Kaplan University. And do it without missing a day of work.- AAS in Business Administration - Customer Service
- MS in Management - Information Technology
- MS in Management
- MS in Management - Health Care Management
- MS in Management - Human Resources
Balance your job with online coursework as you earn your Bachelor's or Master's degree. You'll find Ashford University®, founded in 1918, is an ideal choice for you whether you're a working adult or haven't yet completed your degree.
- BA/Service Management
- BA/Operations Management and Analysis
- BA/Service Management - Mass-market Retail Enterprise Management
- BA/Organizational Management - Marketing
- BA/Health Marketing and Communications
Earn a high quality degree in Business, IT, Education, or Communications. Jones International University® offers self-paced bachelor's and master's degrees tailored to your needs.
- BBA in Customer Care Management
- MBA in Leading the Customer-Driven Organization
- MABC in Leading the Customer-Driven Organization
- M.Ed. in Corporate Training & Knowledge Management
- BBA in General Business
As the largest private university in North America, University of Phoenix has more than 200 locations, and is available online in most countries around the world. Whether you're seeking a college degree at an associate's, bachelor's, master's, or doctoral level, we can help you reach your academic goal—and sooner than you might think.- Master of Mgmt
- B.S. in Business/Management
- B.S. in Management
- B.S. in Business/Human Resource Management
- B.S. in Business/Service Sector
American InterContinental University Online's flexible curriculum allows you to study when and where it's most convenient. Earn your degree at an accelerated pace from an accredited school that is respected by employers.- Bachelor's of Business Administration - Operations Management
- Bachelor's of Business Administration - Management
- Associate's of Business Administration
- MBA - Management
Getting your Online degree does not have to be impersonal. At Post University Online, you will engage in meaningful career-oriented programs with like-minded students and receive personal attention from our dedicated faculty within a caring and supportive learning environment. Earn your bachelor's degree, associate's degree, or certificate in one of the many programs offered by Post University entirely online.
- B.S. in Management
- A.S. in Management
- A.S. in Marketing
- H.R. Management
- B.S. in Business Administration - Management
First and foremost, the Academy's faculty comprises industry-experienced creative professionals in graphic design, web design and web development. IADT Online's faculty infuses every virtual classroom with enthusiasm, understanding and real-world perspectives.Designed around the current, real-world demand for knowledgeable, skilled professionals in a wide range of creative industries, IADT Online's curriculum is continually updated to meet the needs of today's changing global marketplace for creative professionals.
From the time they enroll through the day they graduate, the focus of Academys Career Services Department is to prepare students with the portfolio samples, interviewing skills and confidence to pursue and achieve a rewarding career.
When the latest technology hooks up with the power of a broadband Internet connection, amazing things become possible for motivated students who have the talent to think visually and communicate graphically!
- Bachelor of Science in Retail Merchandise Management
- Associate of Science in Retail Merchandise Management
Advance your career and increase your earning potential with a masters or a doctoral degree from the University of Liverpool. Study online in small groups of business professionals.- MSc in Operations and Supply Chain Management
- MSc in Operations and Supply Chain Management (Oil and Gas)
- Master of Business Administration (Business in Emerging Markets)
- Master of Business Administration (MBA)
- Doctorate of Business Administration
For more than 119 years, Stevens-Henager College, accredited by the Accrediting Commission of Career Schools and Colleges (ACCSC), has worked to train generations of graduates for new careers. Our programs have been developed for independent online study by educational experts, instructional designers, and technology professionals. All of our programs feature course materials that are designed to help students develop the real-world knowledge and skills they need to apply on the job. Online programs are offered by Stevens-Henager College Salt Lake City/Murray.- Associate of Applied Science in Business Management and Accounting with Retail Sales Management Emphasis
- Bachelor of Science in Business Administration with New Media Marketing Emphasis
- BS in Business Administration
We keep our tuition affordable because it is an integral part of the overall mission for our university. The vision of our Chancellor, Jerry Falwell Jr., is to keep Liberty's Distance Learning Program affordable so as many individuals as possible can experience a Christ-centered education and become equipped for excellence, professionally as well as spiritually.- MA in Management and Leadership
- AA in Business
- MA in HS - Business Management
- MBA - General
