Customer Service blurb
As a customer service representative, you're the face of the company and the first point of a customer's contact. You have an enormous opportunity to make a customer's experience the best they've ever had--or have them talking for years about how they'll never do business with "your" company. Most customer service jobs involve working out of call centers, and representatives need to be comfortable performing basic computer operations. As part of the customer service job, you'll be given extensive training specific to your own company and industry, but degrees in customer service jobs imply a certain level of potential competency to an employer.
Education and Career Opportunities in Customer Service
At a minimum, most customer service jobs require a high school diploma, with many requesting representatives who have an associate's or bachelor's degree. The good news is that once you secure a customer service job, you can take online degree courses in computers or business to advance your customer service career.
The Bureau of Labor Statistics predicts that customer service jobs are expected to grow by 18 percent between 2008 and 2018. The potential for growth is estimated to provide about 400,000 new jobs over the next decade.
It's a career that has promising financial earnings potential. The median wage for a customer service representative in 2009 was $30,290 with the lowest 10 percent earning $19,410 and the highest 90 percent earning $49,020.
Getting your Online degree does not have to be impersonal. At Post University Online, you will engage in meaningful career-oriented programs with like-minded students and receive personal attention from our dedicated faculty within a caring and supportive learning environment. Earn your bachelor's degree, associate's degree, or certificate in one of the many programs offered by Post University entirely online.
- H.R. Management
- A.S. in Management
- A.S. in Marketing
Stratford Career Institute can help you earn your diploma from home in as little as six months, thanks to their proven study methods.- Business Management
As the largest private university in North America, University of Phoenix has more than 200 locations, and is available online in most countries around the world. Whether you're seeking a college degree at an associate's, bachelor's, master's, or doctoral level, we can help you reach your academic goal—and sooner than you might think.- A.A. in Foundations of Business
Expand your career horizons with an online degree from Everest University Online. Balance work and family while you study for your Associate's, Bachelor's, or Master's degree.- Business (Associate's)
Virginia College Online continues the tradition ofgiving lives new direction, fulfilling our mission statement tostudents wherever they live and offering the chance to pursue adegree while maintaining commitments to work and family.- AS - Business Administration
- AS - Human Resources Management
Earn the degree you've always wanted at Ashford University. Achieve your goals with the resources you need, including an innovative online classroom and a supportive environment. Your education at Ashford University is a shared experience that unites you with students and faculty around the world. Ashford University is defining the modern college experience.
- AA/Business
Ivy Bridge College of Tiffin University enables you to earn your associate's degree online. Have confidence in knowing that your degree can provide you with the professional qualifications you need to succeed.- Associate of Business Administration in Computer and Information Technology
- Associate of Business Administration in Business
Widely recognized as unique among colleges and universities, Berkeley College offers a proven approach to career education that provides students with a competitive edge and the skills sought by employers.- AAS, Bus Admin-Management
Take your career to new heights with Colorado Tech Online! Since 1965, Colorado Technical University has helped thousands of students achieve success in business, management and technology careers. Learn more today.- Associate's Degree in Business Administration (ASBA)
Pursue your degree with Western International University. We offer programs at three campuses in Arizona and a live, interactive online classes taught by experienced industry professionals.
- Associate of Arts in Business
