Customer Service blurb
As a customer service representative, you're the face of the company and the first point of a customer's contact. You have an enormous opportunity to make a customer's experience the best they've ever had--or have them talking for years about how they'll never do business with "your" company. Most customer service jobs involve working out of call centers, and representatives need to be comfortable performing basic computer operations. As part of the customer service job, you'll be given extensive training specific to your own company and industry, but degrees in customer service jobs imply a certain level of potential competency to an employer.
Education and Career Opportunities in Customer Service
At a minimum, most customer service jobs require a high school diploma, with many requesting representatives who have an associate's or bachelor's degree. The good news is that once you secure a customer service job, you can take online degree courses in computers or business to advance your customer service career.
The Bureau of Labor Statistics predicts that customer service jobs are expected to grow by 18 percent between 2008 and 2018. The potential for growth is estimated to provide about 400,000 new jobs over the next decade.
It's a career that has promising financial earnings potential. The median wage for a customer service representative in 2009 was $30,290 with the lowest 10 percent earning $19,410 and the highest 90 percent earning $49,020.
Advance your career and get the distinct competitive advantage you need with an online degree from Kaplan University. And do it without missing a day of work.- AAS in Business Administration - Customer Service
- AAS in Business Administration
- AAS in Business Administration - Business
Get the right foundation for your future with a degree from Strayer University. Evening, weekend and online classes are all available to meet the needs of busy adults.- Undergrad Cert: Bus Admin: Management
- AA: Business Administration
- AA: Marketing
Getting your Online degree does not have to be impersonal. At Post University Online, you will engage in meaningful career-oriented programs with like-minded students and receive personal attention from our dedicated faculty within a caring and supportive learning environment. Earn your bachelor's degree, associate's degree, or certificate in one of the many programs offered by Post University entirely online.
- H.R. Management
- A.S. in Management
- A.S. in Marketing
Stratford Career Institute can help you earn your diploma from home in as little as six months, thanks to their proven study methods.- Business Management
First and foremost, the Academy's faculty comprises industry-experienced creative professionals in graphic design, web design and web development. IADT Online's faculty infuses every virtual classroom with enthusiasm, understanding and real-world perspectives.Designed around the current, real-world demand for knowledgeable, skilled professionals in a wide range of creative industries, IADT Online's curriculum is continually updated to meet the needs of today's changing global marketplace for creative professionals.
From the time they enroll through the day they graduate, the focus of Academys Career Services Department is to prepare students with the portfolio samples, interviewing skills and confidence to pursue and achieve a rewarding career.
When the latest technology hooks up with the power of a broadband Internet connection, amazing things become possible for motivated students who have the talent to think visually and communicate graphically!
- Associate of Science in Retail Merchandise Management
As the largest private university in North America, University of Phoenix has more than 200 locations, and is available online in most countries around the world. Whether you're seeking a college degree at an associate's, bachelor's, master's, or doctoral level, we can help you reach your academic goal—and sooner than you might think.- A.A. in Foundations of Business
Expand your career horizons with an online degree from Everest University Online. Balance work and family while you study for your Associate's, Bachelor's, or Master's degree.- Business (Associate's)
Earn the degree you've always wanted at Ashford University. Achieve your goals with the resources you need, including an innovative online classroom and a supportive environment. Your education at Ashford University is a shared experience that unites you with students and faculty around the world. Ashford University is defining the modern college experience.
- AA/Business
Virginia College Online continues the tradition ofgiving lives new direction, fulfilling our mission statement tostudents wherever they live and offering the chance to pursue adegree while maintaining commitments to work and family.- AS - Business Administration
- AS - Human Resources Management
Ivy Bridge College of Tiffin University enables you to earn your associate's degree online. Have confidence in knowing that your degree can provide you with the professional qualifications you need to succeed.- Associate of Business Administration in Computer and Information Technology
- Associate of Business Administration in Business
