Online Master Degree Programs in Customer Service
As a customer service representative, you're the face of the company and the first point of a customer's contact. You have an enormous opportunity to make a customer's experience the best they've ever had--or have them talking for years about how they'll never do business with "your" company. Most customer service jobs involve working out of call centers, and representatives need to be comfortable performing basic computer operations. As part of the customer service job, you'll be given extensive training specific to your own company and industry, but degrees in customer service jobs imply a certain level of potential competency to an employer.
Education and Career Opportunities in Customer Service
At a minimum, most customer service jobs require a high school diploma, with many requesting representatives who have an associate's or bachelor's degree. The good news is that once you secure a customer service job, you can take online degree courses in computers or business to advance your customer service career.
The Bureau of Labor Statistics predicts that customer service jobs are expected to grow by 18 percent between 2008 and 2018. The potential for growth is estimated to provide about 400,000 new jobs over the next decade.
It's a career that has promising financial earnings potential. The median wage for a customer service representative in 2009 was $30,290 with the lowest 10 percent earning $19,410 and the highest 90 percent earning $49,020.
Earn a high quality degree in Business, IT, Education, or Communications. Jones International University® offers self-paced bachelor's and master's degrees tailored to your needs.
- MABC in Leading the Customer-Driven Organization
- MBA in Leading the Customer-Driven Organization
- MBA in General Studies
As the largest private university in North America, University of Phoenix has locations nationwide, and is available online in most countries around the world. Whether you're seeking a college degree at an associate's, bachelor's, master's, or doctoral level, we can help you reach your academic goal and sooner than you might think.
- M.B.A.
Continue your education with Strayer University. We offer convenient degree options designed with the working adult in mind — study online, on campus in the evening and weekends, or through a combination of both.
- MBA: Professional Studies
- MBA: The Jack Welch MBA
- MBA: Management
- Exec Grad Cert: Bus Admin: Management
A graduate degree really can make a difference, especially when it's from DeVry University's Keller Graduate School of Management. Online, evening and weekend classes are available.
- Master's-Business Administration
- Graduate Certificate-Business Administration
Baker College Online is fully accredited and offers over 40 programs that will help you earn your Certificate, Associate, Bachelor, Master's or Doctorate degree affordably. Learn more now.
- Master of Business Administration - General Business
Expand your career horizons with an online degree from Everest University Online. Balance work and family while you study for your Associate's, Bachelor's, or Master's degree.
- Business Administration (Master's)
Tradition. Academic Excellence. Online Convenience.
Thanks to Florida Tech offering intensive degree programs 100% online, students located all over the world have the opportunity to access the same world-class education as those who attend classes on the main campus in Melbourne, Florida. As a Florida Tech online student, you'll experience dynamic individualized relationships with your instructors. Working online with Florida Tech professors and students in an interactive environment provides you with a unique educational experience.
- Master of Business Administration
- MBA Management
- Mini MBA Certificate/Management
Capella is an accredited, online university where you'll experience unparalleled support, join a community of accomplished professionals, and be challenged with rigorous academics. Learn more about our online doctoral, master’s, MBA, undergraduate, and certificate programs by answer a short form.
- MBA - General Business Administration
Kaplan University is focused on recognizing the achievements of military and veteran students and offers the flexibility of an online education. Eligible students can receive college credit for prior military experience and coursework—up to 75 percent of the credit needed for a Kaplan University undergraduate degree.*
- Master of Business Administration
At Western Governors University, your competence - the knowledge and skills you possess - is the ultimate focus of every degree program.
- Master of Business Administration
